GoAnimate is now Vyond. Learn More
Effective Date: January 25, 2019
We may disclose the information that we collect about you with the following entities:
Information we may disclose includes:
Vendors or service providers we may disclose to include:
We may also disclose the information that we collect about you in the following ways:
GoAnimate will offer individuals the opportunity to choose (opt-out) whether their personal information is (a) to be disclosed to a non-agent third party or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. GoAnimate will provide individuals with reasonable mechanisms to exercise their choices.
You may sign-up to receive email or newsletter or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at firstname.lastname@example.org.
To the extent personal information is transferred out of the country where the owner of that personal information lives, such as to Company’s affiliates or business partners in other countries, including in the United States, different standards may apply to how your data is used and protected in those countries. Company has appropriate safeguards in place in accordance with applicable legal requirements to ensure that data is adequately protected irrespective of the country.
GoAnimate is subject to various retention requirements and retains personal data only for as long as necessary for a specified purpose or legal requirement wherever technically and operationally feasible and in accordance with any applicable regulations.
Users can also post materials and other information through their use of the Vyond Community Site. You will determine what materials and information you post, and because those postings will be viewable by other users of the Vyond Community Site, you should have no expectation of privacy with respect to such postings.
We have taken steps to help protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data security measures can guarantee 100% security. Users should take steps to protect against unauthorized access to their accounts by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping their log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on an account because of unauthorized password activity.
In compliance with applicable law, we will notify governmental authorities of any data security breach within 72 hours of our becoming aware of the breach and, if it involves a high risk to your personal information, we will notify you as well.
Our Site and our Service are not directed to children under 18. We do not knowingly collect personally identifiable information from anyone under 18 years of age. If we become aware that we have unknowingly registered and collected personal information from a child under the age of 18, we will make reasonable efforts to delete such information from our records and that registration will be subject to immediate termination for violation of our Terms of Service.
We do not track our customers over time and across third party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals. However, some third-party Sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you and may provide for you to initiate a DNT signal.
Third parties that may place content embedded on Vyond websites such as a social or community feature may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific Vyond website from a certain IP address. Third parties cannot collect any other personally identifiable information from Vyond websites unless you provide it to them directly.
Location of Systems
Controller and Processor
GoAnimate is the Controller of data that you provide in order for us to create an account and provision the service for your use. You are the Controller of any data that is entered during and as part of your use of the service and we are the Processor of that data on your behalf. We will process the data according to your instructions, which you give us in the process of signing up for the services, specifically to facilitate your use of the services.
Basis of Processing
If you reside in the European Union and we do not seek your explicit consent to process your personal data, we are relying on the legitimate commercial interest of our company in providing the services to you and other customers and the need to process your personal data as previously described in order to accomplish that legitimate interest. Where Data Processing is occurring based on the basis of your consent, you also have the right to withdraw consent and request that we halt processing at any time. This withdrawal of consent does not invalidate the consent-based processing that occurred prior to withdrawal.
Data Subject Rights
As an EU or Swiss resident, you have the following rights under the General Data Protection Regulation:
Where we are the Controller of the data, you may withdraw this consent or exercise any of the foregoing rights applicable to you by contacting our privacy officers at the address below or notifying us at email@example.com. Where we are the Processor of the data, you must contract the appropriate data Controller to exercise these rights.
Right to Review, Delete, and Control Our Use of Your Information
You have the right to request access to your personal information and may have additional rights depending on the personal data protection laws applicable to your jurisdiction.
You can review most of the personal information we collect about you by logging into your account and reviewing your account information and updating the personal information we maintain about you.
You may also contact our privacy officers at the address below, or email us at firstname.lastname@example.org to request access to (i) review your personal information and (ii) exercise any of your rights with respect to your personal information, including erasure or deletion, and/or (iii) request cancellation of your account. Where we are the Controller of the data, we will respond to your request within one (1) month. Where we are the Processor of the data, you must contact the appropriate data Controller to exercise these rights.
Right to Take Your Information With You
You have the right to obtain a copy of your personal information and take it with you. The copy will be in a structured, commonly used and machine-readable format. If requested by you and when technically feasible, we will send that information via electronic means to a third-party designated by you, where we are the Controller of the information. Where we are the Processor of the data, you must contact the appropriate data Controller to exercise these rights.
Right to Remove Your Information
We may store videos you have created on Vyond or external assets you have imported into your asset library on Vyond. You can delete such videos or assets at any time by logging into your account and using the deletion tools provided within Vyond. Please note that such tools will only apply to the copies hosted on Vyond and will not apply to videos previously downloaded or exported. Please also note that it may take up to one (1) month for such deletions to become permanent and irreversible.
We will retain personal information we process on behalf of the data Controller for as long as needed to provide services to the data Controller. We will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have any questions about how to remove videos or assets on Vyond, please contact our support team at email@example.com.
GoAnimate, Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov.
GoAnimate, Inc. is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. GoAnimate, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, GoAnimate, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
GoAnimate, Inc. respects your control over your information and, upon request, we will confirm whether we hold or are processing information that we have collected from you. You also have the right to amend or update inaccurate or incomplete personal information, request deletion of your personal information, or request that we no longer use it. Under certain circumstances we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you an explanation. In order to make such a request of us, please email us at firstname.lastname@example.org.
Please note that for personal information about you that we have obtained or received for processing on behalf of a separate, unaffiliated entity – which determined the means and purposes of processing, all such requests should be made to that entity directly. We will honor and support any instructions they provide us with respect to your personal information.
In compliance with applicable United States federal and state laws, our privacy, and security program has been built to protect your personal information, including training and awareness, monitoring and verification, and response and enforcement. We also keep records of how we process your personal information and conduct regular analyses of our privacy and security practices.
Send mail to:
Attn: Privacy Officer
204 East Second Avenue, Suite 638
San Mateo, CA 94401
If we fail to respond to your complaint within a reasonable period of receiving it in writing, or if you are dissatisfied with the response that you receive from us, you may, subject to the laws applicable to you, lodge a complaint with the data protection authorities in your home jurisdiction.
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