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Vyond Security and Data Privacy

At Vyond, we’re committed to the highest security standards and to delivering a secure video creation platform to our customers worldwide. To better protect our customers’ data, we’ve implemented comprehensive security processes and controls to help us comply with industry-accepted standards, regulations, and certifications.

The Security of Your Work Is Our Top Priority

European Union General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a comprehensive regulation focused on the protection and free movement of individuals’ personal data. It requires companies handling such data to obtain informed consent before collecting it, to safeguard this information, and to ensure that any companies they share this information with follow the same standards. Companies must also be able to report on what personal data they have obtained and to return or destroy an individual’s information upon request. GoAnimate Inc., the company that operates Vyond, is compliant with the GDPR.

Hosting and Infrastructure

Vyond’s Software-as-a-Service (SaaS) solution is hosted on top-tier secure cloud services provided by Amazon Web Services (AWS). AWS is a secure, durable technology platform with industry-recognized certifications and audits: PCI DSS Level 1, FISMA Moderate, FedRAMP, HIPAA, and SOC 1 (formerly referred to as SAS 70 and/or SSAE 16) and SOC 2 audit reports.

Your Payment Information Is Safe with Us

Vyond does not collect, accept, handle, process, receive, transmit, or store your payment card information electronically at all, and we solely utilize PCIDSS Level 1-compliant service providers for handling payment processing and subscriptions.

GoAnimate Inc., the company that operates Vyond, maintains a Certificate of Validation for PCIDSS for the electronic payment processing workflow. This certificate is available on request.

Penetration Tests and Monitoring

Vyond’s applications and our IT infrastructure undergo regular automated and manual vulnerability assessments by independent companies. This is done in addition to AWS’ own independent tests, periodic internal tests, and 24/7 monitoring of security-related events by dedicated teams.

The Vyond operations team maintains a monitoring dashboard and metrics associated with different service components. We also have proactive alerting controls for notification by different channels, subject to the significance of the event.

Third-party Vendor Management

Vyond maintains a comprehensive workflow on vendor security assessment and regular reviews. Prior to engaging a third-party vendor, the company’s management team and involved departments conduct a thorough review and subsequently investigate implications to information security. We closely review service agreements to ensure that potential avenues for misuse of customer information would be identified early and eliminated. Once a vendor has been selected, we conduct regular reviews on their performance and information security.

Application Security

Our team follows secure development methodologies with code reviews that incorporate automated quality assurance controls. Software components utilized in the Vyond platform undergo regular checks against published vulnerability databases to facilitate remediation planning. We also raise any security concerns during the planning and specification phase.

Access Control

Our applications are deployed on AWS Virtual Private Cloud (VPC) on segregated logical networks separate from those of other companies with a few number of defined ingress and egress points to minimize the potential attack surface and facilitate security monitoring. Administrative access to servers on the network requires going through dedicated encrypted tunnels from authorized workplace networks. Only operations personnel are authorized access to the production network. Network firewalls are on a deny-by-default configuration and specific service ports open only on a valid business need.

User accounts are created only for those with a need-to-know clearance and access granted on a least privilege basis. Upon staff departure, accounts are promptly disabled or removed.

 

Create Media Securely

Now that you’ve seen our standards on security, you can believe we take media production seriously. Our video platform creates high-quality, professional media — taking your stories to the next level.

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Testimonials from Makers

“I’ve been using Vyond for about two years now. I researched half a dozen companies out there, tested several, and found that Vyond was by far the easiest to use in the shortest period of time. We use Vyond to create everything from communications videos to kick off new programs to videos that support our recruiting efforts.”
“If you ask an agency to produce a video for you, it could cost a fortune. By creating our own animated videos, we can prepare high-quality videos without any extra spend. The biggest reason I’d recommend Vyond is its user-friendliness. It’s so easy to use and so flexible. And if you can’t find the image you want, you can upload it. What is very important is that the company itself is flexible as well. They listen to people, and the responsiveness of their customer care is outstanding.”
“I’ve tried a ton of animated video makers and nothing compares to the quality of the assets (characters, props, templates, etc.) in Vyond. Plus, it’s incredibly easy to use and the interface is very intuitive and fast, especially now with the new Vyond Studio.”
Keith Anderson Director of Learning, Sears Home Services
Nora Salamon-Toth Learning Developer, Vodafone
Megan Creegan eLearning Developer, Equity Residential