Our customer support and customer success professionals are all service-oriented product experts committed to helping you achieve your goals.
These experts are available 18 hours a day via toll-free phone, live chat, and email. We offer this support in English, Spanish, Italian, Portuguese, French, German, and Russian. We do not farm this function out to call centers.
Vyond for Enterprise offers and extra level of support:
- A dedicated Customer Service Manager as your main point-of-contact
- Vyond Accel: a customized training and onboarding custom-tailored to your team’s needs
- SLAs and prioritized response: guaranteed uptime and a priority queue