On our recent webinar, Professors Karl Kapp and Jessica Briskin, along with Cargill’s Christopher Annand, joined Vyond’s Van Diamandakis for a discussion on gamification, AI, and the importance of making employee training relevant and engaging.
The panel explored what gamification is and how it has changed, the power gamification has to engage your employees, the impact AI is making, and why the stakes are higher than ever when it comes to effective training, especially for compliance.
Below are three key takeaways from the session. For the full insights, be sure to watch the webinar replay.
Gamification is more than badges and leaderboards
“Gamification” in learning may be a buzzword, but Professor Karl Kapp says there’s still confusion about what it really is — and what it isn’t. And it tends to get oversimplified.
At the highest level, people play games to overcome challenges, make difficult decisions, and get engaged in a context or environment.
So Karl defines gamification in learning as using game-based mechanics, aesthetics, and game thinking to engage people, motivate action, promote learning, and solve problems.
Where it once may have been only about leaderboards, badges, and points, gamification has evolved. Now, “gamification 2.0” means the content itself is becoming more game-like. Gamified learning immerses people in environments and puts them in situations where they have to think critically.
There’s lots of room (and reason!) for gamification’s wider adoption
When gamification is done well, Karl says it can bring many benefits, like incentivizing and accelerating learning, providing transparency into goals and expectations, and offering learners realtime and realistic feedback. Companies like Walmart and Deloitte have gotten some impressive results with gamified learning. Plus, Karl says, it’s just more fun.
Professor Karl Kapp on gamification: impressive results, plus having fun in the process
But for all its potential, gamification still isn’t widely adopted. And if companies are doing it, it’s mostly at a basic “1.0 level.”
That’s a huge opportunity for wider adoption at a time when, more than ever, we need to engage learners in meaningful content. If you’re not doing it, your competitor is, Karl adds.
The stakes for creating effective, engaging compliance training keep getting higher
Christopher Annand on the power of scenario-based learning for compliance
Regulators and government entities continue to set stronger rules and higher expectations for companies, which is a good thing, says Christopher Annand, a compliance leader at Cargill, the largest private company in the U.S. with a global workforce operating in 70 countries.
But it’s a challenge to make sure compliance messages are impactful and valuable for a global workforce, and that the compliance team is seen as a partner to the business, not an obstacle, he says.
Christopher has found gamification and scenario-based learning to be powerful approaches for communicating the company’s requirements, procedures, and expectations to Cargill’s 155,000 employees. And he says additional AI-powered tools like Vyond can help make the training creation process simpler and faster, ultimately making the compliance team’s jobs easier.
To get further insights and to watch the audience Q&A session, check out the full webinar. And if you haven’t yet tried Vyond (and the AI-powered Vyond Go) but would like to, you can try it free here for two weeks.
