How Vyond helped
To measure their training’s effectiveness, the information security team sends a phishing simulation “pre-test” to their 5,000 employees, agents, and board members to benchmark how many click on a fake “bad link.” Then the team releases new cyber awareness training. Sometime later, they send another phishing simulation and compare results to the pre-test.
After the Vyond training, Linda says there’s been a 28% increase in the number of stakeholders who could recognize and thwart simulated phishing attempts. More importantly, the simulations show there has been a 50% decrease in the number of clicks on “live” phish, despite the exponential increase in phishing emails attempting to penetrate the company’s system.
As an added bonus, based on the steady positive feedback the team gets, audiences seem to actually enjoy the series.
Beyond “Crash of the Titan,” Linda, Craig, and the team continue to find new ways to use Vyond – like policy-related training for agents that was previously “long and boring.”
“We feel we’ve been able to up our game as far as people really enjoying training, being engaged, and learning,” Linda says. Craig adds, “We’ve found Vyond works well for both the conceptual and the really specific things. It’s just a matter of figuring out how to use what the tool does well.” And Vyond’s ease of use means the team can be agile as new training needs emerge — like with cybersecurity.
“You end up with new phishing techniques based on whatever’s going on in society,” Craig says. “So we tell our business partners: If something comes in, let us know — we can turn around something specific pretty quickly.”
Melissa is thrilled with the approach that Vyond has made possible for cybersecurity training: “We’re able to deliver training now that’s highly relevant to what is happening in the world and to behaviors we see happening at Shelter. Our training does not get stale. It is dynamic, engaging, and always relevant. Before Vyond, we never had people tell us that they enjoyed the cybersecurity training we offered. They do now.”