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Celebrating Juneteenth

Juneteenth, short for June nineteenth, is an annual holiday commemorating the end of slavery in the United States. Use this free template to explain Juneteenth to your workplace.
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Phone Skills for Successful Sales Calls

Educate your sales team on best practices for interacting with prospects over the phone. The template includes an overview of best practices, which you can easily update or change to fit your […]
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Tips for Successful Support Calls

Teach your team how to successfully run support calls with this template about customer communication. Substitute your company’s favorite support call tips for the recommendations we include with this template. You can […]
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Customer Support Training: The P.E.T.E Framework

Use this template to help employees manage sales and support calls more effectively. This video focuses on one particular framework—P.E.T.E.—but you can change the voiceover and individual points to model best practices […]